Frequently Asked Questions

You must be at least 18 years old to register and use 98tb — or the higher minimum age required by the relevant operator or licence jurisdiction. Underage gambling is strictly prohibited and treated as a serious violation of our platform rules.

98tb takes age verification seriously and may request a copy of your CNIC or other government-issued ID at any point to confirm eligibility. Accounts where age cannot be verified will have real-money features suspended until the matter is resolved.

KYC (Know Your Customer) verification typically requires a valid government-issued photo ID. Your Pakistani CNIC (Computerised National Identity Card) is the standard document accepted. You may also be asked for a recent utility bill or bank statement as proof of address.

All documents must be clear, legible and not expired. Submitting blurry, cropped or edited images will result in verification being rejected and delayed. Uploading your documents promptly after registration avoids delays when you are ready to make your first withdrawal.

No. Each player is permitted only one active account on 98tb. Creating duplicate or multiple accounts is a violation of the Terms and Conditions and may result in all associated accounts being suspended, with any balances handled per operator policy.

If you have accidentally created more than one account — for example, by registering with a different email address — contact support at [email protected] immediately so the duplicate can be closed without penalty.

Click the Forgot Password link on the login page and enter the email address associated with your 98tb account. You will receive a password reset link by email — follow the link, choose a new strong password, and your account access will be restored.

If you do not receive the email within a few minutes, check your spam or junk folder. If it still has not arrived, contact [email protected] with your registered email address and our team will assist you.

Log in to your account and navigate to the Account Settings or Profile section. You can update your contact number, email address and communication preferences from there.

Some changes — such as updating your registered name — may require additional identity verification before they take effect, in line with KYC requirements. This is to prevent unauthorised changes to account ownership. If you encounter any issues, [email protected] is available to guide you through the process.

98tb references familiar Pakistani payment methods — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — as contextual payment rails Pakistani users will recognise. These references are informational only and do not imply that any of these providers endorse, support or facilitate gambling transactions.

Actual deposit options depend on the specific operator platform you are using. Check the Cashier or Banking section of your operator for a live list of currently supported payment methods in Pakistan.

Minimum deposit amounts vary by payment method and operator. As a general guide, many platforms accessible to Pakistani users set a minimum deposit of around PKR 500 to PKR 1,000 per transaction. Some methods, particularly bank transfers, may carry a higher minimum than mobile wallet options.

Check the cashier or deposit section of your specific operator platform for the exact minimum applicable to your chosen payment method — figures can change based on promotions or payment processor updates.

Withdrawal processing times depend on the method used and whether your account has completed full KYC verification. Typical timeframes:

• E-wallets (Easypaisa, JazzCash): 24–48 hours
• Raast / bank transfers (HBL, UBL, Meezan Bank, Bank Alfalah): 3–5 business days
• Card withdrawals: 3–7 business days depending on the issuing bank

Completing your KYC verification in advance significantly speeds up the withdrawal process. First-time withdrawals may take slightly longer due to standard security checks.

98tb itself does not charge fees on standard deposits or withdrawals. However, your payment provider — whether a mobile wallet like JazzCash or Easypaisa, or a bank such as HBL or UBL — may apply their own transaction charges on their end.

Always check with your payment provider for their applicable fee schedule before initiating a transaction, particularly for cross-currency or international transfers. Fee structures vary by provider and are outside 98tb's control.

Withdrawals are sometimes held for a few common reasons: identity verification is still pending, KYC documents are under review, or unusual account activity has triggered a routine security check. These holds are standard protective measures, not permanent rejections.

Ensuring your KYC documents are current and fully approved is the single best way to avoid delays. If your withdrawal has been pending longer than the stated processing window for your method, contact support at [email protected] with your transaction reference number and our team will investigate promptly.

98tb covers a broad range of casino game categories including live dealer tables (live roulette, live blackjack, live baccarat, live poker variants), classic and video slots, table games (virtual roulette, baccarat, blackjack), and interactive game shows.

The platform is designed to give Pakistani users comprehensive information and guidance across all major game types available on partner casino platforms — so whether you prefer the fast pace of slots or the strategy of live blackjack, 98tb has relevant content to help you play smarter.

Yes, sports betting coverage discussed on 98tb includes Pakistan cricket — domestic series, PSL (Pakistan Super League) T20 fixtures, ICC tournaments, international Test and ODI matches — along with football, UFC, tennis and other globally popular sports.

Market availability depends on the specific operator platform you are using and any applicable jurisdiction restrictions. During major events like PSL season or Pakistan's ICC campaigns, betting markets tend to be at their deepest and most competitive.

Live casino games are streamed in real time from professional studios or land-based venues, with a human dealer managing the game — dealing cards, spinning the roulette wheel and interacting with players via live chat. This gives you an authentic table atmosphere directly from your screen in Karachi, Lahore or anywhere else in Pakistan.

RNG (Random Number Generator) games — such as video slots and virtual table games — use certified software algorithms to determine outcomes randomly, without a live dealer. RNG games are generally faster-paced and available at lower bet minimums than live tables.

Reputable operators partnered with 98tb use RNG software that is independently audited and certified by recognised testing laboratories such as eCOGRA, iTech Labs or GLI. This certification confirms that game outcomes are genuinely random and statistically consistent with published RTP values — not manipulated in favour of the house beyond the standard mathematical edge.

You can usually find fairness certifications in the operator's footer or dedicated responsible gambling section. If you cannot find certification information on a platform, that is worth noting before depositing.

RTP (Return to Player) is the theoretical percentage of all wagered money that a game pays back to players over a very large number of rounds. For example, a slot with a 96% RTP returns PKR 96 on average for every PKR 100 wagered — meaning the house edge is 4%.

RTP is a statistical average calculated across millions of spins or rounds, not a guarantee for any individual session. A 96% RTP slot can still produce a large loss or a big win in a short session. Higher RTP generally indicates better theoretical long-term value, but it does not change the inherently random nature of each spin or hand.

Welcome bonuses typically match a percentage of your first deposit up to a specified PKR cap. For example, a 100% match bonus up to PKR 20,000 doubles your opening deposit — so a PKR 10,000 deposit gives you PKR 10,000 in bonus funds, for a total PKR 20,000 to play with.

The bonus funds are credited to your account and are subject to wagering requirements — you must bet the bonus amount a set number of times before any resulting winnings can be withdrawn. Always read the full bonus terms carefully before opting in, as conditions vary significantly between operators and promotions.

Wagering requirements specify how many times you must bet through a bonus before it converts to withdrawable cash. For example, a PKR 5,000 bonus with a 30x wagering requirement means you need to place PKR 150,000 in qualifying bets before you can withdraw bonus-derived winnings.

Different games contribute different percentages toward wagering:

• Video slots: usually 100% contribution
• Live casino games: often 10%–20% contribution
• Sports bets: varies — check the specific promotion terms

Focusing your play on high-contribution games is the most efficient way to clear wagering requirements.

Yes, most bonuses carry an expiry date — commonly 7, 14 or 30 days from the date the bonus is credited to your account. If wagering requirements are not met within that window, the bonus and any associated winnings derived from it are typically forfeited automatically by the system.

Make sure you are aware of the expiry timeline before accepting any promotional offer. If you are unlikely to meet the wagering requirement within the validity period given your typical play volume, it may be better to decline the bonus altogether rather than have your real-money winnings restricted.

Yes. Beyond the welcome package, 98tb highlights a range of recurring promotions including:

• Reload bonuses — deposit match offers for existing players
• Free spins — on featured slot titles
• Cashback deals — a percentage of net losses returned weekly
• Sports betting boosts — especially active during PSL, ICC tournaments and major football leagues
• VIP loyalty programmes — tiered reward schemes for regular players
• Tournament leaderboards — compete for PKR prize pools on selected slots or live tables

Promotional availability varies by platform and season — checking the promotions page of your operator regularly is always worthwhile.

No — bonus funds cannot be withdrawn directly. They must first be converted to real-money funds by completing the required wagering. Only once the wagering requirement is fully met does the bonus convert to withdrawable cash.

Some operators allow you to forfeit a bonus before it is completed, which removes the wagering restriction from your real-money balance — but you also lose the bonus funds and any associated winnings. This option is available in Account Settings on most platforms. If in doubt about your specific operator's policy, check their bonus terms or contact their support team directly.

98tb employs industry-standard security practices including SSL/TLS encryption on all data transmissions, secure password hashing, and role-based access controls that restrict sensitive data to authorised personnel only. Financial transaction data is handled through encrypted channels and is never stored in plain text.

We do not share your personal information with third parties for marketing purposes without your consent. For full details on how your data is collected, stored and used, please review our Privacy Policy at /privacy-policy.

Two-factor authentication (2FA) adds an important extra layer of security to your 98tb account. When enabled, you will be required to enter a one-time code — sent via SMS to your registered Pakistani mobile number or generated by an authenticator app like Google Authenticator — in addition to your password each time you log in.

We strongly recommend enabling 2FA from your Account Security settings as soon as you register. It significantly reduces the risk of unauthorised access even if your password is somehow compromised.

Responsible gambling limits can be set from the Account Settings or Responsible Gambling section of your profile. You can define daily, weekly or monthly deposit limits and net loss limits in PKR — whichever threshold you feel comfortable with.

Reductions to any existing limit take effect immediately. Increases to a limit require a mandatory cooling-off period to prevent impulsive decisions during a losing run or a high-stakes PSL betting session. For a full guide to all available responsible gambling tools including session timers and reality checks, visit /responsible-gambling.

Self-exclusion can be activated from the Responsible Gambling section in your account settings, or by contacting support at [email protected]. You can choose a defined exclusion period — 30, 90 or 180 days — or opt for permanent exclusion.

Once active, the exclusion cannot be reversed during the chosen period. Your account is locked, all marketing communications are stopped and re-registration is blocked. Pending withdrawals continue to be processed normally. Self-exclusion is one of the most effective tools available if you feel gambling is becoming a problem.

Pakistan's Prevention of Gambling Act 1977 broadly prohibits public gambling. Online gambling occupies a complex and evolving legal space in Pakistan — it is neither comprehensively legalised nor uniformly enforced at the national level as of the time of writing.

98tb does not hold a Pakistani gambling licence and does not claim to be authorised or approved by the Government of Pakistan, PTA, the State Bank of Pakistan, any provincial authority or any Pakistani financial institution. This information is general background context only, not legal advice. Users are solely responsible for understanding and complying with applicable laws in their jurisdiction before using any gambling platform.